Returns & Exchanges

At La Paz, we want you to be completely satisfied with your purchase. If your new fashion items aren't quite right, you can return or exchange them within 30 days of delivery in their original, unworn condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all tags are attached and the inclusion of the original packing slip.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing