Frequently Asked Questions

Everything you need to know about shopping with La Paz.

What is your standard shipping timeframe?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-7 business days depending on your location.

What is your return policy?

We want you to love your purchase. If you are not completely satisfied, you can return unworn items with original tags within 30 days of delivery for a full refund or exchange.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Quality and responsibility are at our core. We prioritize natural fibers and work exclusively with ethical manufacturers to ensure our fashion has a positive impact.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order once it has shipped?

Yes. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking link to monitor your package's journey in real-time.